update:cors

backend/src/index.ts

@@ -15,6 +15,7 @@ const isProd = process.env.NODE_ENV === 'production'
 const app = Fastify({ logger: true })
 
 await app.register(cors, {
+  methods: ['GET', 'POST', 'PATCH', 'DELETE', 'OPTIONS'],
   origin: process.env.FRONTEND_URL ?? 'http://localhost:5173',
   credentials: true,
 })

frontend/src/App.tsx

@@ -3,13 +3,14 @@ import { Layout } from './components/ui/Layout.tsx'
 import { Tabs } from './components/ui/Tabs.tsx'
 import { UserPage } from './pages/UserPage.tsx'
 import { AdminPage } from './pages/AdminPage.tsx'
+import { AdminStatsPage } from './pages/AdminStatsPage.tsx'
 import { LoginPage } from './pages/LoginPage.tsx'
 import { useAuth } from './hooks/useAuth.ts'
 import { AuthBar } from './components/ui/AuthBar.tsx'
 import { BrowserRouter, Route, Routes } from 'react-router-dom'
 import { NotFound } from './pages/NotFound.tsx'
 
-type TabValue = 'tickets' | 'admin'
+type TabValue = 'tickets' | 'admin' | 'stats'
 
 function SupportApp() {
   const [activeTab, setActiveTab] = useState<TabValue>('tickets')
@@ -41,11 +42,9 @@ function SupportApp() {
   }
 
   const tabs: { value: TabValue; label: string }[] = [
-    {
-      value: 'tickets',
-      label: 'My Tickets',
-    },
+    { value: 'tickets', label: 'My Tickets' },
     { value: 'admin', label: 'Admin' },
+    { value: 'stats', label: 'Admin Stats' },
   ]
 
   return (
@@ -57,6 +56,7 @@ function SupportApp() {
       <Tabs tabs={tabs} active={activeTab} onChange={setActiveTab} />
       {activeTab === 'tickets' && <UserPage isAuthenticated={authState === 'authenticated'} />}
       {activeTab === 'admin' && <AdminPage isAuthenticated={authState === 'authenticated'} user={user} />}
+      {activeTab === 'stats' && <AdminStatsPage isAuthenticated={authState === 'authenticated'} />}
     </Layout>
   )
 }

frontend/src/components/admin/AdminTable.tsx

@@ -1,3 +1,4 @@
+import { useRef, useEffect } from 'react'
 import { Badge } from '../ui/Badge.tsx'
 import { Button } from '../ui/Button.tsx'
 import { parseDescription } from '../../lib/ticket.ts'
@@ -9,6 +10,43 @@ function formatDate(iso: string): string {
   })
 }
 
+function Checkbox({
+  checked,
+  indeterminate = false,
+  disabled = false,
+  onChange,
+  ariaLabel,
+}: {
+  checked: boolean
+  indeterminate?: boolean
+  disabled?: boolean
+  onChange: (checked: boolean) => void
+  ariaLabel: string
+}) {
+  const ref = useRef<HTMLInputElement>(null)
+
+  useEffect(() => {
+    if (ref.current) ref.current.indeterminate = indeterminate
+  }, [indeterminate])
+
+  return (
+    <input
+      ref={ref}
+      type="checkbox"
+      aria-label={ariaLabel}
+      checked={checked}
+      disabled={disabled}
+      onChange={e => onChange(e.target.checked)}
+      className={`
+        h-3.5 w-3.5 rounded border border-border-200 bg-bg-300
+        checked:bg-fg-100 checked:border-fg-100
+        focus-visible:ring-2 focus-visible:ring-ring-100 focus-visible:outline-none
+        ${disabled ? 'opacity-30 cursor-not-allowed' : 'cursor-pointer'}
+      `}
+    />
+  )
+}
+
 interface PaginationProps {
   page: number
   totalPages: number
@@ -22,14 +60,50 @@ interface AdminTableProps {
   tickets: Ticket[]
   onOpen: (ticket: Ticket) => void
   currentUserId: string | null
+  selection: Set<string>
+  onSelectionChange: (selection: Set<string>) => void
   pagination: PaginationProps
 }
 
-export function AdminTable({ tickets, onOpen, currentUserId, pagination }: AdminTableProps) {
+export function AdminTable({
+  tickets,
+  onOpen,
+  currentUserId,
+  selection,
+  onSelectionChange,
+  pagination,
+}: AdminTableProps) {
   const { page, totalPages, total, pageSize, onPrev, onNext } = pagination
   const start = (page - 1) * pageSize + 1
   const end = Math.min(page * pageSize, total)
 
+  // When unauthenticated, currentUserId is null and all local tickets have userId: null —
+  // the user owns all of them. When authenticated, only match on userId.
+  const isOwned = (ticket: Ticket) =>
+    currentUserId === null ? true : ticket.userId === currentUserId
+
+  const selectableIds = tickets.filter(isOwned).map(t => t.id)
+
+  const selectedOnPage = selectableIds.filter(id => selection.has(id))
+  const allSelected = selectableIds.length > 0 && selectedOnPage.length === selectableIds.length
+  const someSelected = selectedOnPage.length > 0 && !allSelected
+
+  const handleHeaderChange = (checked: boolean) => {
+    const next = new Set(selection)
+    if (checked) {
+      selectableIds.forEach(id => next.add(id))
+    } else {
+      selectableIds.forEach(id => next.delete(id))
+    }
+    onSelectionChange(next)
+  }
+
+  const handleRowChange = (id: string, checked: boolean) => {
+    const next = new Set(selection)
+    checked ? next.add(id) : next.delete(id)
+    onSelectionChange(next)
+  }
+
   if (tickets.length === 0 && total === 0) {
     return (
       <div className="flex flex-col items-center justify-center rounded-lg border border-border-100 bg-bg-200 py-16 text-center">
@@ -45,6 +119,16 @@ export function AdminTable({ tickets, onOpen, currentUserId, pagination }: Admin
       <table className="w-full text-sm">
         <thead>
           <tr className="border-b border-border-100 bg-bg-200">
+            {/* Select-all checkbox */}
+            <th className="w-10 px-4 py-3">
+              <Checkbox
+                checked={allSelected}
+                indeterminate={someSelected}
+                disabled={selectableIds.length === 0}
+                onChange={handleHeaderChange}
+                ariaLabel="Select all owned tickets on this page"
+              />
+            </th>
             {(['Subject', 'User', 'Type', 'Status', ...(hasBilling ? ['Transaction'] : []), 'Description', 'Created'] as const).map(col => (
               <th
                 key={col}
@@ -60,17 +144,31 @@ export function AdminTable({ tickets, onOpen, currentUserId, pagination }: Admin
           {tickets.map(ticket => {
             const { txnId, txnLine, body: displayDescription } = parseDescription(ticket.description)
             const hasTxn = ticket.type === 'billing' && txnId !== null
+            const owned = isOwned(ticket)
+            const isSelected = selection.has(ticket.id)
 
             return (
               <tr
                 key={ticket.id}
-                className="transition-colors hover:bg-bg-200 cursor-pointer"
+                className={`transition-colors cursor-pointer ${isSelected ? 'bg-bg-200' : 'hover:bg-bg-200'}`}
                 onClick={() => onOpen(ticket)}
               >
+                {/* Row checkbox — stop propagation so clicking it doesn't open the modal */}
+                <td
+                  className="w-10 px-4 py-3"
+                  onClick={e => e.stopPropagation()}
+                >
+                  <Checkbox
+                    checked={isSelected}
+                    disabled={!owned}
+                    onChange={checked => handleRowChange(ticket.id, checked)}
+                    ariaLabel={`Select ticket: ${ticket.subject}`}
+                  />
+                </td>
                 <td className="px-4 py-3 font-medium text-fg-100">
                   <div className="flex items-center gap-2">
                     {ticket.subject}
-                    {currentUserId && ticket.userId === currentUserId && (
+                    {owned && (
                       <span className="inline-flex items-center rounded-full border border-border-100 bg-bg-300 px-1.5 py-0.5 text-[10px] font-medium text-fg-300">
                         mine
                       </span>

frontend/src/lib/storage.ts

@@ -1,19 +1,19 @@
-import type { Ticket, TicketType } from "./types";
-import { env } from "../env";
+import type { Ticket, TicketType } from './types'
+import { env } from '../env'
 
-const API = env.apiUrl;
+const API = env.apiUrl
 
 // ─── API error with structured body ──────────────────────────────────────────
 
 export class ApiError extends Error {
-  readonly status: number;
-  readonly code: string;
+  readonly status: number
+  readonly code: string
 
   constructor(status: number, code: string, message: string) {
-    super(message);
-    this.name = "ApiError";
-    this.status = status;
-    this.code = code;
+    super(message)
+    this.name = 'ApiError'
+    this.status = status
+    this.code = code
   }
 }
 
@@ -22,49 +22,43 @@ export class ApiError extends Error {
 async function apiFetch<T>(path: string, init: RequestInit = {}): Promise<T> {
   const res = await fetch(`${API}${path}`, {
     ...init,
-    credentials: "include",
-    headers: { "Content-Type": "application/json", ...(init.headers ?? {}) },
-  });
+    credentials: 'include',
+    headers: { 'Content-Type': 'application/json', ...(init.headers ?? {}) },
+  })
   if (!res.ok) {
     // Try to parse a structured error body; fall back to a generic message
-    let code = `http_${res.status}`;
-    let message = `API error ${res.status}`;
+    let code = `http_${res.status}`
+    let message = `API error ${res.status}`
     try {
-      const body = await res.json();
-      if (body?.error) code = body.error;
-      if (body?.message) message = body.message;
-    } catch {
-      /* non-JSON body — keep defaults */
-    }
-    throw new ApiError(res.status, code, message);
+      const body = await res.json()
+      if (body?.error) code = body.error
+      if (body?.message) message = body.message
+    } catch { /* non-JSON body — keep defaults */ }
+    throw new ApiError(res.status, code, message)
   }
-  return res.json();
+  return res.json()
 }
 
 // ─── Local (localStorage) adapter ────────────────────────────────────────────
 
-const LOCAL_KEY = "support_tickets";
+const LOCAL_KEY = 'support_tickets'
 
 function localGet(): Ticket[] {
   try {
-    return JSON.parse(localStorage.getItem(LOCAL_KEY) ?? "[]");
+    return JSON.parse(localStorage.getItem(LOCAL_KEY) ?? '[]')
   } catch {
-    return [];
+    return []
   }
 }
 
 function localSet(tickets: Ticket[]) {
-  localStorage.setItem(LOCAL_KEY, JSON.stringify(tickets));
+  localStorage.setItem(LOCAL_KEY, JSON.stringify(tickets))
 }
 
 export const localAdapter = {
   getTickets: (): Ticket[] => localGet(),
 
-  createTicket: (data: {
-    subject: string;
-    description: string;
-    type: TicketType;
-  }): Ticket => {
+  createTicket: (data: { subject: string; description: string; type: TicketType }): Ticket => {
     const ticket: Ticket = {
       id: crypto.randomUUID(),
       userId: null,
@@ -72,44 +66,44 @@ export const localAdapter = {
       subject: data.subject,
       description: data.description,
       type: data.type,
-      status: "open",
+      status: 'open',
       createdAt: new Date().toISOString(),
-    };
-    localSet([ticket, ...localGet()]);
-    return ticket;
+    }
+    localSet([ticket, ...localGet()])
+    return ticket
   },
 
   updateTicket: (id: string, patch: Partial<Ticket>): Ticket | null => {
-    const tickets = localGet();
-    const idx = tickets.findIndex((t) => t.id === id);
-    if (idx === -1) return null;
-    tickets[idx] = { ...tickets[idx], ...patch };
-    localSet(tickets);
-    return tickets[idx];
+    const tickets = localGet()
+    const idx = tickets.findIndex(t => t.id === id)
+    if (idx === -1) return null
+    tickets[idx] = { ...tickets[idx], ...patch }
+    localSet(tickets)
+    return tickets[idx]
   },
 
   deleteTicket: (id: string): boolean => {
-    const before = localGet();
-    const after = before.filter((t) => t.id !== id);
-    localSet(after);
-    return after.length < before.length;
+    const before = localGet()
+    const after = before.filter(t => t.id !== id)
+    localSet(after)
+    return after.length < before.length
   },
-};
+}
 
 // ─── Paginated response envelope ─────────────────────────────────────────────
 
 export interface PaginatedResponse<T> {
-  data: T[];
-  total: number;
-  page: number;
-  pageSize: number;
-  totalPages: number;
+  data: T[]
+  total: number
+  page: number
+  pageSize: number
+  totalPages: number
 }
 
 export interface TicketFilters {
-  status?: Ticket["status"];
-  type?: TicketType;
-  mine?: boolean; // restrict to the current user's tickets
+  status?: Ticket['status']
+  type?: TicketType
+  mine?: boolean  // restrict to the current user's tickets
 }
 
 // ─── Storage API ──────────────────────────────────────────────────────────────
@@ -118,9 +112,9 @@ export const storage = {
   // User's own tickets — API when authenticated, localStorage when guest
   async getTickets(): Promise<Ticket[]> {
     try {
-      return await apiFetch<Ticket[]>("/api/tickets");
+      return await apiFetch<Ticket[]>('/api/tickets')
     } catch {
-      return localAdapter.getTickets();
+      return localAdapter.getTickets()
     }
   },
 
@@ -132,79 +126,72 @@ export const storage = {
     filters: TicketFilters = {},
   ): Promise<PaginatedResponse<Ticket>> {
     if (!isAuthenticated) {
-      let all = localAdapter.getTickets();
-      if (filters.status) all = all.filter((t) => t.status === filters.status);
-      if (filters.type) all = all.filter((t) => t.type === filters.type);
-      const start = (page - 1) * pageSize;
+      let all = localAdapter.getTickets()
+      if (filters.status) all = all.filter(t => t.status === filters.status)
+      if (filters.type)   all = all.filter(t => t.type === filters.type)
+      const start = (page - 1) * pageSize
       return {
         data: all.slice(start, start + pageSize),
         total: all.length,
         page,
         pageSize,
         totalPages: Math.max(1, Math.ceil(all.length / pageSize)),
-      };
+      }
     }
 
-    const params = new URLSearchParams({ page: String(page) });
-    if (filters.status) params.set("status", filters.status);
-    if (filters.type) params.set("type", filters.type);
-    if (filters.mine) params.set("mine", "true");
+    const params = new URLSearchParams({ page: String(page) })
+    if (filters.status) params.set('status', filters.status)
+    if (filters.type)   params.set('type', filters.type)
+    if (filters.mine)   params.set('mine', 'true')
 
     try {
-      return await apiFetch<PaginatedResponse<Ticket>>(
-        `/api/tickets/all?${params}`,
-      );
+      return await apiFetch<PaginatedResponse<Ticket>>(`/api/tickets/all?${params}`)
     } catch {
-      const all = localAdapter.getTickets();
-      const start = (page - 1) * pageSize;
+      const all = localAdapter.getTickets()
+      const start = (page - 1) * pageSize
       return {
         data: all.slice(start, start + pageSize),
         total: all.length,
         page,
         pageSize,
         totalPages: Math.max(1, Math.ceil(all.length / pageSize)),
-      };
+      }
     }
   },
 
-  async createTicket(data: {
-    subject: string;
-    description: string;
-    type: TicketType;
-  }): Promise<Ticket> {
+  async createTicket(data: { subject: string; description: string; type: TicketType }): Promise<Ticket> {
     try {
-      return await apiFetch<Ticket>("/api/tickets", {
-        method: "POST",
+      return await apiFetch<Ticket>('/api/tickets', {
+        method: 'POST',
         body: JSON.stringify(data),
-      });
+      })
     } catch (err) {
       // Re-throw structured API errors (e.g. profanity, ticket limit) — don't silently
       // fall back to localStorage, as these are intentional rejections from the server.
-      if (err instanceof ApiError) throw err;
-      return localAdapter.createTicket(data);
+      if (err instanceof ApiError) throw err
+      return localAdapter.createTicket(data)
     }
   },
 
-  async updateTicket(
-    id: string,
-    patch: Partial<Ticket>,
-  ): Promise<Ticket | null> {
+  async updateTicket(id: string, patch: Partial<Ticket>): Promise<Ticket | null> {
     try {
       return await apiFetch<Ticket>(`/api/tickets/${id}`, {
-        method: "PATCH",
+        method: 'PATCH',
         body: JSON.stringify(patch),
-      });
-    } catch {
-      return localAdapter.updateTicket(id, patch);
+      })
+    } catch (err) {
+      if (err instanceof ApiError) throw err
+      return localAdapter.updateTicket(id, patch)
     }
   },
 
   async deleteTicket(id: string): Promise<boolean> {
     try {
-      await apiFetch(`/api/tickets/${id}`, { method: "DELETE" });
-      return true;
-    } catch {
-      return localAdapter.deleteTicket(id);
+      await apiFetch(`/api/tickets/${id}`, { method: 'DELETE' })
+      return true
+    } catch (err) {
+      if (err instanceof ApiError) throw err
+      return localAdapter.deleteTicket(id)
     }
   },
-};
+}

frontend/src/pages/AdminPage.tsx

@@ -6,8 +6,7 @@ import { storage } from '../lib/storage.ts'
 import type { PaginatedResponse, TicketFilters } from '../lib/storage.ts'
 import { useModal } from '../hooks/useModal.ts'
 import type { Ticket, User } from '../lib/types.ts'
-
-// ─── Stat card ────────────────────────────────────────────────────────────────
+import { Button } from '../components/ui/Button.tsx'
 
 function StatCard({ label, value }: { label: string; value: number }) {
   return (
@@ -18,24 +17,22 @@ function StatCard({ label, value }: { label: string; value: number }) {
   )
 }
 
-// ─── Filter bar ───────────────────────────────────────────────────────────────
-
 const STATUS_OPTIONS: { value: Ticket['status'] | ''; label: string }[] = [
-  { value: '', label: 'All statuses' },
-  { value: 'open', label: 'Open' },
+  { value: '',            label: 'All statuses' },
+  { value: 'open',        label: 'Open' },
   { value: 'in-progress', label: 'In progress' },
-  { value: 'resolved', label: 'Resolved' },
-  { value: 'closed', label: 'Closed' },
+  { value: 'resolved',    label: 'Resolved' },
+  { value: 'closed',      label: 'Closed' },
 ]
 
 const TYPE_OPTIONS: { value: Ticket['type'] | ''; label: string }[] = [
-  { value: '', label: 'All types' },
-  { value: 'bug', label: 'Bug' },
-  { value: 'billing', label: 'Billing' },
-  { value: 'account', label: 'Account' },
+  { value: '',                label: 'All types' },
+  { value: 'bug',             label: 'Bug' },
+  { value: 'billing',         label: 'Billing' },
+  { value: 'account',         label: 'Account' },
   { value: 'feature-request', label: 'Feature request' },
-  { value: 'feedback', label: 'Feedback' },
-  { value: 'other', label: 'Other' },
+  { value: 'feedback',        label: 'Feedback' },
+  { value: 'other',           label: 'Other' },
 ]
 
 const selectClass = `
@@ -94,8 +91,8 @@ function FilterBar({ filters, isAuthenticated, onChange }: FilterBarProps) {
           `}
         >
           <svg width="12" height="12" viewBox="0 0 12 12" fill="none" aria-hidden="true">
-            <circle cx="6" cy="4" r="2.5" stroke="currentColor" strokeWidth="1.3" />
-            <path d="M1.5 10.5c0-2.21 2.015-4 4.5-4s4.5 1.79 4.5 4" stroke="currentColor" strokeWidth="1.3" strokeLinecap="round" />
+            <circle cx="6" cy="4" r="2.5" stroke="currentColor" strokeWidth="1.3"/>
+            <path d="M1.5 10.5c0-2.21 2.015-4 4.5-4s4.5 1.79 4.5 4" stroke="currentColor" strokeWidth="1.3" strokeLinecap="round"/>
           </svg>
           My tickets
         </button>
@@ -121,12 +118,11 @@ function ChevronIcon() {
       className="pointer-events-none absolute right-2 top-1/2 -translate-y-1/2 text-fg-300"
       width="12" height="12" viewBox="0 0 12 12" fill="none" aria-hidden="true"
     >
-      <path d="M2 4l4 4 4-4" stroke="currentColor" strokeWidth="1.3" strokeLinecap="round" strokeLinejoin="round" />
+      <path d="M2 4l4 4 4-4" stroke="currentColor" strokeWidth="1.3" strokeLinecap="round" strokeLinejoin="round"/>
     </svg>
   )
 }
 
-// ─── Page ─────────────────────────────────────────────────────────────────────
 
 interface AdminPageProps {
   isAuthenticated: boolean
@@ -142,22 +138,26 @@ export function AdminPage({ isAuthenticated, user }: AdminPageProps) {
   const [page, setPage] = useState(1)
   const [filters, setFilters] = useState<TicketFilters>({})
   const [selectedTicket, setSelectedTicket] = useState<Ticket | null>(null)
+  const [selection, setSelection] = useState<Set<string>>(new Set())
+  const [batchDeleting, setBatchDeleting] = useState(false)
+  const [actionError, setActionError] = useState<string | null>(null)
   const detailModal = useModal()
 
   useEffect(() => {
     storage.getAllTickets(isAuthenticated, page, 20, filters).then(setResult)
+    setSelection(new Set()) // clear selection whenever the visible page changes
   }, [isAuthenticated, page, filters])
 
   const handleFilterChange = (next: TicketFilters) => {
     setFilters(next)
-    setPage(1) // reset to first page on filter change
+    setPage(1)
   }
 
   const stats = {
-    total: result.total,
-    open: result.data.filter(t => t.status === 'open').length,
+    total:      result.total,
+    open:       result.data.filter(t => t.status === 'open').length,
     inProgress: result.data.filter(t => t.status === 'in-progress').length,
-    resolved: result.data.filter(t => t.status === 'resolved').length,
+    resolved:   result.data.filter(t => t.status === 'resolved').length,
   }
 
   const handleOpen = (ticket: Ticket) => {
@@ -168,6 +168,7 @@ export function AdminPage({ isAuthenticated, user }: AdminPageProps) {
   const handleDetailClose = () => {
     detailModal.close()
     setSelectedTicket(null)
+    setActionError(null)
   }
 
   const refetch = async () => {
@@ -180,25 +181,49 @@ export function AdminPage({ isAuthenticated, user }: AdminPageProps) {
   }
 
   const handleCloseTicket = async (id: string) => {
-    const updated = await storage.updateTicket(id, { status: 'closed' })
-    if (updated) {
-      setResult(prev => ({ ...prev, data: prev.data.map(t => t.id === id ? updated : t) }))
-      setSelectedTicket(updated)
+    try {
+      const updated = await storage.updateTicket(id, { status: 'closed' })
+      if (updated) {
+        setResult(prev => ({ ...prev, data: prev.data.map(t => t.id === id ? updated : t) }))
+        setSelectedTicket(updated)
+      }
+    } catch {
+      setActionError('Failed to close ticket. Please try again.')
     }
   }
 
   const handleReopenTicket = async (id: string) => {
-    const updated = await storage.updateTicket(id, { status: 'open' })
-    if (updated) {
-      setResult(prev => ({ ...prev, data: prev.data.map(t => t.id === id ? updated : t) }))
-      setSelectedTicket(updated)
+    try {
+      const updated = await storage.updateTicket(id, { status: 'open' })
+      if (updated) {
+        setResult(prev => ({ ...prev, data: prev.data.map(t => t.id === id ? updated : t) }))
+        setSelectedTicket(updated)
+      }
+    } catch {
+      setActionError('Failed to reopen ticket. Please try again.')
     }
   }
 
   const handleDeleteTicket = async (id: string) => {
-    await storage.deleteTicket(id)
-    handleDetailClose()
-    await refetch()
+    try {
+      await storage.deleteTicket(id)
+      handleDetailClose()
+      await refetch()
+    } catch {
+      setActionError('Failed to delete ticket. Please try again.')
+    }
+  }
+
+  const handleBatchDelete = async () => {
+    if (selection.size === 0) return
+    setBatchDeleting(true)
+    try {
+      await Promise.all([...selection].map(id => storage.deleteTicket(id)))
+      setSelection(new Set())
+      await refetch()
+    } finally {
+      setBatchDeleting(false)
+    }
   }
 
   // A ticket is owned by the current user if their IDs match.
@@ -216,10 +241,10 @@ export function AdminPage({ isAuthenticated, user }: AdminPageProps) {
       </div>
 
       <div className="mb-6 grid grid-cols-4 gap-3">
-        <StatCard label="Total" value={stats.total} />
-        <StatCard label="Open" value={stats.open} />
+        <StatCard label="Total"       value={stats.total} />
+        <StatCard label="Open"        value={stats.open} />
         <StatCard label="In Progress" value={stats.inProgress} />
-        <StatCard label="Resolved" value={stats.resolved} />
+        <StatCard label="Resolved"    value={stats.resolved} />
       </div>
 
       <FilterBar
@@ -228,10 +253,39 @@ export function AdminPage({ isAuthenticated, user }: AdminPageProps) {
         onChange={handleFilterChange}
       />
 
+      {/* Batch action toolbar — visible only when tickets are selected */}
+      {selection.size > 0 && (
+        <div className="mb-3 flex items-center justify-between rounded-lg border border-border-100 bg-bg-200 px-4 py-2.5">
+          <p className="text-xs text-fg-200">
+            <span className="font-medium text-fg-100">{selection.size}</span>
+            {' '}ticket{selection.size !== 1 ? 's' : ''} selected
+          </p>
+          <div className="flex items-center gap-2">
+            <button
+              type="button"
+              onClick={() => setSelection(new Set())}
+              className="text-xs text-fg-300 hover:text-fg-200 transition-colors cursor-pointer"
+            >
+              Clear
+            </button>
+            <Button
+              variant="ghost"
+              onClick={handleBatchDelete}
+              disabled={batchDeleting}
+              className="text-red-400 hover:text-red-300"
+            >
+              {batchDeleting ? 'Deleting…' : `Delete ${selection.size}`}
+            </Button>
+          </div>
+        </div>
+      )}
+
       <AdminTable
         tickets={result.data}
         onOpen={handleOpen}
         currentUserId={user?.id ?? null}
+        selection={selection}
+        onSelectionChange={setSelection}
         pagination={{
           page: result.page,
           totalPages: result.totalPages,
@@ -248,12 +302,20 @@ export function AdminPage({ isAuthenticated, user }: AdminPageProps) {
         title={selectedTicket?.subject ?? ''}
       >
         {selectedTicket && (
-          <TicketDetail
-            ticket={selectedTicket}
-            onCloseTicket={canModify(selectedTicket) ? handleCloseTicket : undefined}
-            onReopenTicket={canModify(selectedTicket) ? handleReopenTicket : undefined}
-            onDeleteTicket={canModify(selectedTicket) ? handleDeleteTicket : undefined}
-          />
+          <>
+            {actionError && (
+              <div className="mb-4 flex items-start gap-2.5 rounded-lg border border-red-500/30 bg-red-500/10 px-3.5 py-3">
+                <span className="mt-0.5 text-sm">⚠️</span>
+                <p className="text-xs leading-relaxed text-red-400">{actionError}</p>
+              </div>
+            )}
+            <TicketDetail
+              ticket={selectedTicket}
+              onCloseTicket={canModify(selectedTicket) ? handleCloseTicket : undefined}
+              onReopenTicket={canModify(selectedTicket) ? handleReopenTicket : undefined}
+              onDeleteTicket={canModify(selectedTicket) ? handleDeleteTicket : undefined}
+            />
+          </>
         )}
       </Modal>
     </>

frontend/src/pages/AdminStatsPage.tsx

@@ -0,0 +1,238 @@
+import { useState, useEffect } from 'react'
+import { storage } from '../lib/storage.ts'
+import type { Ticket, TicketType } from '../lib/types.ts'
+
+
+interface SliceData {
+  type: TicketType
+  count: number
+  pct: number      // 0–1
+  color: string
+  label: string
+  startAngle: number
+  endAngle: number
+}
+
+const TYPE_CONFIG: Record<TicketType, { label: string; color: string }> = {
+  'bug': { label: 'Bug', color: '#f87171' }, // red-400
+  'billing': { label: 'Billing', color: '#fb923c' }, // orange-400
+  'account': { label: 'Account', color: '#facc15' }, // yellow-400
+  'feature-request': { label: 'Feature Request', color: '#34d399' }, // emerald-400
+  'feedback': { label: 'Feedback', color: '#60a5fa' }, // blue-400
+  'other': { label: 'Other', color: '#a78bfa' }, // violet-400
+}
+
+const CX = 100
+const CY = 100
+const R = 80
+const GAP_DEG = 1.5  // small gap between slices in degrees
+
+function polarToCartesian(cx: number, cy: number, r: number, angleDeg: number) {
+  const rad = (angleDeg - 90) * (Math.PI / 180)
+  return { x: cx + r * Math.cos(rad), y: cy + r * Math.sin(rad) }
+}
+
+function describeArc(startDeg: number, endDeg: number): string {
+  // Inset the gap equally from each side
+  const s = startDeg + GAP_DEG / 2
+  const e = endDeg - GAP_DEG / 2
+
+  const start = polarToCartesian(CX, CY, R, s)
+  const end = polarToCartesian(CX, CY, R, e)
+  const inner = { start: polarToCartesian(CX, CY, R * 0.45, s), end: polarToCartesian(CX, CY, R * 0.45, e) }
+  const large = e - s > 180 ? 1 : 0
+
+  return [
+    `M ${start.x} ${start.y}`,
+    `A ${R} ${R} 0 ${large} 1 ${end.x} ${end.y}`,
+    `L ${inner.end.x} ${inner.end.y}`,
+    `A ${R * 0.45} ${R * 0.45} 0 ${large} 0 ${inner.start.x} ${inner.start.y}`,
+    'Z',
+  ].join(' ')
+}
+
+function buildSlices(tickets: Ticket[]): SliceData[] {
+  if (tickets.length === 0) return []
+
+  const counts = new Map<TicketType, number>()
+  for (const t of tickets) {
+    counts.set(t.type, (counts.get(t.type) ?? 0) + 1)
+  }
+
+  // Sort descending by count for a cleaner visual
+  const sorted = [...counts.entries()].sort((a, b) => b[1] - a[1])
+
+  let angle = 0
+  return sorted.map(([type, count]) => {
+    const pct = count / tickets.length
+    const sweep = pct * 360
+    const start = angle
+    const end = angle + sweep
+    angle = end
+    return {
+      type,
+      count,
+      pct,
+      color: TYPE_CONFIG[type].color,
+      label: TYPE_CONFIG[type].label,
+      startAngle: start,
+      endAngle: end,
+    }
+  })
+}
+
+
+function PieChart({ slices }: { slices: SliceData[] }) {
+  const [hovered, setHovered] = useState<TicketType | null>(null)
+
+  if (slices.length === 0) return null
+
+  return (
+    <svg
+      viewBox="0 0 200 200"
+      className="w-full max-w-[260px]"
+      aria-label="Ticket type distribution pie chart"
+    >
+      {slices.map(slice => {
+        const isHovered = hovered === slice.type
+        // Scale up the hovered slice slightly
+        const transform = isHovered
+          ? `translate(${CX}px, ${CY}px) scale(1.04) translate(${-CX}px, ${-CY}px)`
+          : undefined
+
+        return (
+          <path
+            key={slice.type}
+            d={describeArc(slice.startAngle, slice.endAngle)}
+            fill={slice.color}
+            opacity={hovered && !isHovered ? 0.4 : 1}
+            style={{ transform, transformOrigin: 'center', transition: 'opacity 0.15s, transform 0.15s' }}
+            onMouseEnter={() => setHovered(slice.type)}
+            onMouseLeave={() => setHovered(null)}
+            className="cursor-pointer"
+          />
+        )
+      })}
+
+      {/* Centre label — shows hovered slice detail or total */}
+      {hovered ? (
+        <>
+          <text x={CX} y={CY - 7} textAnchor="middle" className="fill-fg-100" fontSize="13" fontWeight="600">
+            {slices.find(s => s.type === hovered)?.count}
+          </text>
+          <text x={CX} y={CY + 8} textAnchor="middle" className="fill-fg-300" fontSize="7">
+            {TYPE_CONFIG[hovered].label}
+          </text>
+          <text x={CX} y={CY + 19} textAnchor="middle" className="fill-fg-300" fontSize="7">
+            {((slices.find(s => s.type === hovered)?.pct ?? 0) * 100).toFixed(1)}%
+          </text>
+        </>
+      ) : (
+        <>
+          <text x={CX} y={CY - 5} textAnchor="middle" className="fill-fg-100" fontSize="13" fontWeight="600">
+            {slices.reduce((s, d) => s + d.count, 0)}
+          </text>
+          <text x={CX} y={CY + 9} textAnchor="middle" className="fill-fg-300" fontSize="8">
+            tickets
+          </text>
+        </>
+      )}
+    </svg>
+  )
+}
+
+function Legend({ slices }: { slices: SliceData[] }) {
+  return (
+    <div className="flex flex-col gap-2 min-w-[160px]">
+      {slices.map(slice => (
+        <div key={slice.type} className="flex items-center justify-between gap-4">
+          <div className="flex items-center gap-2">
+            <span
+              className="inline-block h-2.5 w-2.5 shrink-0 rounded-sm"
+              style={{ backgroundColor: slice.color }}
+            />
+            <span className="text-xs text-fg-200">{slice.label}</span>
+          </div>
+          <div className="flex items-center gap-2 text-xs tabular-nums">
+            <span className="text-fg-100 font-medium">{slice.count}</span>
+            <span className="text-fg-300 w-9 text-right">{(slice.pct * 100).toFixed(1)}%</span>
+          </div>
+        </div>
+      ))}
+    </div>
+  )
+}
+
+
+interface AdminStatsPageProps {
+  isAuthenticated: boolean
+}
+
+export function AdminStatsPage({ isAuthenticated }: AdminStatsPageProps) {
+  const [tickets, setTickets] = useState<Ticket[]>([])
+  const [loading, setLoading] = useState(true)
+
+  useEffect(() => {
+    setLoading(true)
+
+    const load = async () => {
+      if (isAuthenticated) {
+        // Fetch all pages until we have the full dataset
+        let page = 1
+        const all: Ticket[] = []
+        while (true) {
+          const res = await storage.getAllTickets(true, page, 100)
+          all.push(...res.data)
+          if (page >= res.totalPages) break
+          page++
+        }
+        setTickets(all)
+      } else {
+        // Guest — use their local tickets only
+        const local = await storage.getTickets()
+        setTickets(local)
+      }
+      setLoading(false)
+    }
+
+    load()
+  }, [isAuthenticated])
+
+  const slices = buildSlices(tickets)
+  const isEmpty = !loading && tickets.length === 0
+
+  return (
+    <>
+      <div className="mb-6">
+        <h1 className="text-lg font-semibold text-fg-100">Stats</h1>
+        <p className="mt-0.5 text-sm text-fg-300">
+          {isAuthenticated ? 'Ticket breakdown across all users' : 'Breakdown of your local tickets'}
+        </p>
+      </div>
+
+      {loading && (
+        <div className="flex items-center justify-center py-24">
+          <p className="text-sm text-fg-300">Loading…</p>
+        </div>
+      )}
+
+      {isEmpty && (
+        <div className="flex flex-col items-center justify-center rounded-lg border border-border-100 bg-bg-200 py-16 text-center">
+          <p className="text-sm text-fg-300">No tickets to display.</p>
+        </div>
+      )}
+
+      {!loading && !isEmpty && (
+        <div className="rounded-lg border border-border-100 bg-bg-200 p-6">
+          <p className="mb-5 text-xs font-medium uppercase tracking-wider text-fg-300">
+            Ticket type distribution
+          </p>
+          <div className="flex flex-col items-center gap-8 sm:flex-row sm:items-center sm:gap-12">
+            <PieChart slices={slices} />
+            <Legend slices={slices} />
+          </div>
+        </div>
+      )}
+    </>
+  )
+}

frontend/src/pages/UserPage.tsx

@@ -67,6 +67,7 @@ export function UserPage({ isAuthenticated }: UserPageProps) {
   const [tickets, setTickets] = useState<Ticket[]>([])
   const [serverLimitHit, setServerLimitHit] = useState(false)
   const [contentError, setContentError] = useState<string | null>(null)
+  const [actionError, setActionError] = useState<string | null>(null)
   const [selectedTicket, setSelectedTicket] = useState<Ticket | null>(null)
 
   const newTicketModal = useModal()
@@ -93,13 +94,18 @@ export function UserPage({ isAuthenticated }: UserPageProps) {
   const handleDetailClose = () => {
     detailModal.close()
     setSelectedTicket(null)
+    setActionError(null)
   }
 
   const handleCloseTicket = async (id: string) => {
-    const updated = await storage.updateTicket(id, { status: 'closed' })
-    if (updated) {
-      setTickets(prev => prev.map(t => t.id === id ? updated : t))
-      setSelectedTicket(updated)
+    try {
+      const updated = await storage.updateTicket(id, { status: 'closed' })
+      if (updated) {
+        setTickets(prev => prev.map(t => t.id === id ? updated : t))
+        setSelectedTicket(updated)
+      }
+    } catch {
+      setActionError('Failed to close ticket. Please try again.')
     }
   }
 
@@ -178,7 +184,17 @@ export function UserPage({ isAuthenticated }: UserPageProps) {
         onClose={handleDetailClose}
         title={selectedTicket?.subject ?? ''}
       >
-        {selectedTicket && <TicketDetail ticket={selectedTicket} onCloseTicket={handleCloseTicket} />}
+        {selectedTicket && (
+          <>
+            {actionError && (
+              <div className="mb-4 flex items-start gap-2.5 rounded-lg border border-red-500/30 bg-red-500/10 px-3.5 py-3">
+                <span className="mt-0.5 text-sm">⚠️</span>
+                <p className="text-xs leading-relaxed text-red-400">{actionError}</p>
+              </div>
+            )}
+            <TicketDetail ticket={selectedTicket} onCloseTicket={handleCloseTicket} />
+          </>
+        )}
       </Modal>
     </>
   )